Q
QualityCore Product
Capture and classify product complaints in a controlled quality workflow, where Complaints is enabled for your organization.
Implemented scope:
  • Manual complaint entry, including source channel and reported product/lot context
  • Organization-managed type/subtype taxonomy
  • Linked CAPA or deviation follow-up and supported evidence attachments
  • Severity/status tracking and supported signed closure/reopen controls
A source-channel field does not mean the system reads your inbox. Email/web intake, complaint-specific AI extraction and classification, automatic regulatory reporting, and a public complaint portal are not available workflows.
Start here: https://docs.elevatedsignals.ai/invariant/reference/complaints
September 11, 2026 — Choose linked quality records by their readable labels instead of pasting identifiers. Actions now show more specific errors and prevent duplicate submissions while a request is in progress. Existing Complaints availability and permissions still apply.
Guide: https://docs.elevatedsignals.ai/invariant/reference/complaints